Contact us
Quickest way to reach us is email. We typically respond within 48 hours.
hello@labelgrade.com
Note: this address is being provisioned. While it's coming online, you can also reach the operator at hushloophq@gmail.com.
What to write about
Product requests
Want us to grade a specific product? Send the brand, product name, and (ideally) the UPC barcode or USDA FoodData Central ID if you have it. We can usually add a product within a few days if USDA data is available.
Corrections
If a number on a Labelgrade page looks wrong, please tell us. Include:
- The page URL
- The specific claim you're questioning (e.g., "you say 14g protein, the label says 12g")
- A photo of the current product label, if you can — that's the gold standard for verification
Confirmed corrections are logged publicly on the corrections page within 24 hours.
Methodology questions
The full scoring formula and editorial process are at /methodology. If something there is unclear or you disagree with how a particular dimension is weighted, write in — we want the methodology to improve.
Brand inquiries
If you represent a brand and want to:
- Send us updated nutrition data after a reformulation — please do, with a photo of the new label and a USDA FDC ID if available. We'll update the page and note the change on the corrections log.
- Discuss a Labelgrade you disagree with — we'll engage in good faith but our standards (/editorial-standards) prohibit changing scores in exchange for commercial consideration of any kind. The formula is what it is.
- Buy ads, sponsorship, or paid placement — we don't accept any of these. See our affiliate disclosure for the only commercial relationships we'll consider.
Press
For press inquiries, use the same email address and put PRESS in the subject line. We respond to press requests within one business day.
Partnerships
Licensing the Labelgrade dataset, syndication of our content, embedding our scoring formula in your own product — we'll talk. Email with a brief description of what you have in mind.
What we can't help with
- Medical or dietary advice. We grade nutrition labels, not diets or conditions. Please consult a registered dietitian or doctor.
- Personalized meal planning. Out of scope for what we do.
- Discounts, coupons, or product samples. We don't accept free product from brands and we can't get you discounts on theirs.
Mailing address
Mailing address will be added once our business entity is formalized. Until then, electronic communication is preferred and faster.